Reviews
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The service was slow. The staff were obviously too busy to deal with us when we arrived for our 7.30 booking and we felt ignored.
It took discussions with two members of staff before we were able to establish what from the menu was included in our deal and what items incurred a surcharge. The surcharges didn’t make sense:
Steak cost £28 and the surcharge was £8
Ribs cost £24 and the surcharge was £8
Fish cost £18 and the surcharge was £8
The food that we did have was good but the service needs to be improved and the surcharges made sensible.
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Everything was good. We were sitting outside. The table was on a slope and our drink slid off
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Food was excellent, friendly helpful staff
Will definitely be back
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Overall food was good but drinks service was slow and changes were made to the conditions of the voucher which meant some dishes which the voucher did not exclude were not available on the day without paying a hefty surcharge so that was disappointing.
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Freezing cold veggies. Lukewarm steak and yorkshire pudding and boiling hit gravy. This is where good ideas come to die.
We were here to have the steak fondue and it was very disappointing. The service is also really poor. We waited 30 mins for drinks and 48 minutes or food. And when we advised that the veg was all freezing (and in the case of the parsnips and carrots also undercooked) we recieved no discount and were charged the full price for the freezing cold , and frankly poorly prepared, asparagus at £7. In total with the voucher we spent £50. Do not be lulled in by novelty. Plenty of better places to have a steak without all the razzmatazz!
Third time here and never been really great. First time had average mussels. Second time had a raclette fondue with frankly not enough cheese. This was the third strike. I'm out!
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Visited on a Tuesday evening. Not as sunny as hoped, but the tables are in a covered and heated area with blankets if needed. Food lovely.
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It was more than expected, lovely food, lovely staff. A really relaxing time
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Great deal lots of food
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Fabulous time had by all. The fondue and selection of dippers were amazing
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The main meal we had a Brel was brilliant but we had purchased the Creme egg fondue with Itison and was really disappointed. In the pictures online it looked really nice with lots of sweets etc and a milk chocolate pot to dip on which when we got was actually dark chocolate which we don’t like, only got 1 Creme egg between the 2 of us and most of the fruit was brown and soft. We left everything apart from the Creme egg and after telling the waitress we didn’t like dark chocolate she only said oh sorry about that? For £23 think it was a bit of a rip off