Small print

• Voucher is valid from Tue 1 Apr until Sun 29 Jun 2025, 7 days at 1pm & 3:20pm; subject to availability. 
• Voucher must be booked at least 72 hour in advance and by Fri 13 Jun 2025 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking. 
• Multiple voucher purchases permitted.
• Under 12’s must be accompanied by an adult to help hold and guide the Alpaca.
• Duration approx. 1hr.
• Max of 4 people per group. Please note only one person can walk with the alpaca at any one time (take turns walking the alpaca and then you’ll need to walk behind the group when not with the alpaca).
• Please wear outdoor walking boots or wellies for the trek.
• Bags of feed are available at the reception for a supplementary charge of £2.50; payable directly.
• Meeting point: Action Glen reception.
• No wheelchair access available.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.