Small print

• Mon - Fri options: Voucher is valid from Tue 1 Apr until Tue 30 Sep 2025, Mon - Fri 10am - 6pm. Excludes Sat - Sun.
• Sat & Sun options: Voucher is valid from Sat 5 Apr until Sun 28 Sep 2025. Sat - Sun 10am - 6pm. Excludes Mon - Fri.
• General: 
• Voucher must be booked by Tue 9 Sep 2025 (we don’t want you to miss out!). 
• Telephone bookings only.
• You risk forfeiting your voucher if you cancel within 24 hours of your booking.
• Multiple voucher purchases permitted.
• Over 16's only.
• Groups can be booked and receive treatment at the same time. Max of 4 per group; subject to availability.
• Treatment is suitable during pregnancy/breastfeeding if advised at time of booking.
• Treatment is suitable for cancer sufferers/those in remission as long as it's been 12 months since their last treatment.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.
• Please discuss any health concerns directly with spa.
• Treatment duration: approx. 55 minutes with an optional 25 minute massage.
• Includes access to the leisure facilities and robe and slipper hire.
• Wheelchair access available.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.