Small print

• Voucher is valid from Mon 1 Jul 2024 until Mon 30 Sep 2024; subject to availability. 
• Twilight thermal experience: Valid Mon - Fri at 5pm or 6:45pm. Excludes Sat - Sun.
• Thermal experience: Valid at 9:30am, 10:40am, 12:40pm, 1:40pm or 3pm. Options for Tue - Fri or Sun - Mon vouchers can be viewed at check-out. Excludes Saturdays.
• Voucher must be booked by Mon 16 Sep 2024 (we don’t want you to miss out!). 
• Online or email bookings. 
• You risk forfeiting your voucher if you cancel within 48 hours of your booking. 
• Multiple voucher purchases not permitted.
• Over 18s only. 
• Max of 4 vouchers per group booking; subject to availability.
• Includes access to the Vitality Pool & Hydrotherapy Pool, Sauna, Saunarium, Steam Room, Tepidarium, snow room, salt room and ice fountain.
• Options 2 & 3: Includes a glass of Prosecco. Alcohol can be replaced with a soft drink.
• Twilight experience duration: approx. 90 mins. Thermal experience duration: approx. 120 minutes.
• Not suitable during pregnancy/breastfeeding and for cancer sufferers/those in remission. Not suitable for those with high blood pressure.
• Please discuss any health concerns directly with spa. 
• Wheelchair access available.
• A small service fee will be applied to your order, you'll see the exact amount at checkout.  
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.