Small print

• Voucher is valid from Thu 7 Apr until Fri 14 Oct 2022, Mon, Thu - Fri 4.15pm & 5.15pm only and Sat - Sun 9am - 6pm; subject to availability.
• Option 1: Excludes 18-19 Jun 2022.
• Option 2: Excludes 18-19 Jun & bank holidays (18 Apr, 2 May, 2-3 Jun, 1, 29 Aug and 26 Sep 2022. 
• Voucher must be booked by Wed 31 Aug 2022 (we don’t want you to miss out!). 
• You risk forfeiting your voucher if you cancel or alter your booking within 5 days of your booking; please note all transfers incur a £5 admin charge. No transfer will be given within five days of your booking and no refund will be given for any non-attendance. 
• Multiple voucher purchases permitted; option 1: max of 5 per person, option 2: max of 2 per person
• Option 1: valid for one sledging session for one.
• Option 2: valid for one sledging session and a meal each for four people. Valid for 1 adult and 3 children OR 2 adults and 2 children.
• Please note Snow Factor accepts no responsibility for damage to equipment or clothing whilst undertaking these activities
• Suitable for ages 3+. Under 7s must be accompanied by an adult. 
• Duration approx. 30mins.
• Max of 8 people per group.
• Please note this activity is not recommended for those who are pregnant or those with heart, back or neck conditions.
• Clothing can be hired for £5pp. Snow Factor provides lockers (£1 non-returnable) to store your personal items / values. Snow Factor nor it's employees or agents are responsible for any loss, theft or damage to values or personal property that belongs to any visitor whilst on Snow Factor premises
• Gloves are essential. Visitors should bring their own gloves or purchase them directly from Snow Factor. Please note gloves cannot be hired. A towel and a change of clothes are also recommended.
• Option 2: Includes a meal each from a set menu; subject to change. Please note items not on the set menu will be charges at the advertised rate. Includes a drink, choosing from Coca Cola, Diet Coke, Fanta, Sprite or apple juice. Please note Bar Varia restaurant is open from Mon, Thu - Fri 11am - 7:30pm, Sat - Sun 9am - 5pm (last orders). 2 vouchers permitted per table. Vegetarian, gluten / wheat free options are available. Please advise of speciality dietary requirements when booking. Table required back after 1 hour 30 minutes.
• Wheelchair access available. 
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.