Reviews
Reviewed on
Reviewed on
The Glasshouse was lovely, staff were excellent & so welcoming. First time but we will be back hopefully in the summer to enjoy the garden but the Snug was so cosy. A bit disappointed in the Chacuterie plate, it could have had more cracker type biscuits, extremely small amount.
Reviewed on
We thoroughly enjoyed our time at the Glasshouse and would like to make a special mention of David, who greeted us at the front desk and took us of a tour of the outside spaces so we could admire the views. He definitely enhanced our experience and is an asset to the company. The staff and service was great, however we were a little disappointed by the lack of several ingredients which therefore had an impact on the range of cocktails we could choose from. Other than this, a thoroughly enjoyable experience and we will return to the Glasshouse.
Reviewed on
The voucher was purchased as a gift.
The recipients had a wonderful time, they commented positively on the ambiance, the service and the quality of the sharing board and the cocktails.
BIG thank you to The Glasshouse Team.
Reviewed on
It was all we expected , right down to accompanying us to the taxi in the rain with an umbrella.
Reviewed on
Lots of staff but we were the only customers. Despite that, it took an age to serve us. Staff knew nothing of the voucher or what it entailed - were made to feel like we were being given a freebie rather than having spent nearly £50 on the voucher. Did not expect to be given the ‘house’ cocktail with no choice- server unable even to tell us what spirit was in it! Lovely bar area but unfortunately no atmosphere whatsoever. Disappointing
Reviewed on
I’m afraid although it is an amazing place we waitget 45 mins for our first cocktail to arrive . Poor selection of cocktails . Sorry it was like watching paint dry !
Food was nice and staff very nice although very inexperienced.
Reviewed on
The setting and food were great but the service from the staff was shocking.
No idea what was on the voucher. Asked me to check my voucher for details.
Then had to repeatedly ask to get water and more drinks.
When we were ready to leave the bill was incorrect.
We paid and gave the voucher to the team. They then called me over an hour later to go over the voucher details again. All very disappointing 😞
Reviewed on
Lovely experience would definitely recommend