Reviews
Reviewed on
Stayed two nights with the itison voucher booked in online very simple and keys and voucher waiting for us!! The staff changed our prosecco for a bottle of wine which was much better and really good of them.
Breakfast fine plenty choice and filled up very quickly!
After shopping came back to hotel and used our free coffee voucher all very good
In a nutshell very good offer
Reviewed on
A lovely, modern hotel. Very clean. Large room. My only complaint would be the poor lighting in the room. The far end of the room had no light and the bedside lamps were not very good for reading.
The reception area is well appointed and welcoming. Check- in was easy but we would have appreciated a little information on how the lifts worked. No sign in the lift we chose but a helpful guest put us right. Had no idea that the lift went to street level but another helpful guest told us about it. It is possible that the receptionist thought we had been there already but she didn't check. She was friendly and efficient.
Breakfast was very good. Plenty of choice and I liked the self -serve drinks as you could have coffee etc when you wanted. Both days a young lady called Cale was working and she was so cheerful and helpful. Our deal came with free coffees and Prosecco so a splendid deal.
Reviewed on
Always a nice stay when in the city. Theatre just opposite the hotel which is really convenient.
Only issue, they seem to regularly run out of breakfast supplies, in particular pastries.
Reviewed on
Very good quality hotel. Ideal for bus and train stations, also for the Tivoli theatre across the road. Staff are all very nice and helpful and the breakfast is lovely. Would always choose this hotel when visiting the city. Great fir shopping too! Right in Union Square.
Reviewed on
Very clean / helpful staff and great location and value for money
Reviewed on
We have stayed here before but not since hotel has changed name .. great hotel , staff very attentive . Hotel has great Location we will be back
Reviewed on
From start to finish we had no problems. Breakfast was excellent good range of food.
Reviewed on
Reviewed on
Third time using this hotel and just like the previous two visits it was brilliant.
Nice sized rooms and immaculate.
The breakfast buffet is fantastic - great choices and perfectly cooked - and to the right temperature.
Staff all friendly and helpful.
We will be back!
Reviewed on
Lovely welcome and efficient check in and had complimentary late check out.