Duration approx. 30mins. Please arrive 10 minutes before your allocated time to ensure you are on the train at your time slot. Late arrivals will not be permitted / may not be able to move to another time slot. Running times may change.
4.30 time slots: Please note the fairground rides and Santa's Grotto end at 5pm. So please come along a little earlier to enjoy these before your train ride.
Please note that this is not a one-on-one experience with Santa. Santa's Grotto one-on-one experience will be available on the day for a supplementary charge of £12 including a gift; payable directly.
Family of 4 can be used by 1 adult & 3 children, or 2 adults & 2 children only. Children are classed as 1 - 12 years old.
Family of 6 can be used by any combination of adults and children; there must be at least one adult present throughout the experience.
Babies in arms go free however prams and buggies are not permitted on the train.
The train ride is outdoors so please wear appropriate warm and waterproof clothing and footwear.
Train ride is not accessible for wheelchair users unless they can be lifted into the ride. Please email forumevents@yahoo.co.uk if assistance is required. The show is fully accessible.
Line-up is subject to change.
You can use your paperless ticket from your itison account on any mobile device. Printed vouchers are also accepted.
Ticket is non-refundable unless event is cancelled.
Ticket is not exchangeable for cash or valid with any other offers.