Reviews
Reviewed on
It was a great experience, we upgraded to the indoor area as well, the whole thing was perfect. We got very lucky as it was quiet when we arrived so pretty much had the palace to ourselves. The staff on site on Monday 7th October 24 we're wonderful didn't catch their names but the lady who gave us the talk about everything was brilliant. Paintball target zone was fun. I would go back in a heartbeat.
Reviewed on
Reviewed on
I realise that vandalism prevented paint balling etc. was beyond their control. We made a 70.mile round trip to discover the things grandsons wanted most were unavailable. There should be a way for itison to notify purchasers of items not being available for long periods (as school holidays only last a few weeks)replacement equipment to come from America. They were offered double round of crazy golf but the thing they most wanted was unavailable.
This is the 2nd itison voucher I have been disappointed in this last couple of weeks.
Reviewed on
The place is a badly needing done up, paintball is a make shift area, guns are tight and hard to use, you need to pay for a round of golf if you want to spectate, toilets out of order, only positive we're drinks we're good but sadly we won't be back not until this place has had some much needed money spent on updating it.
Reviewed on
What a disappointing experience and family day out. The mini golf itself was decent enough and the member of staff helpful, however it is easy to see why they include additional extras in the deal as nobody would be happy paying for these on site. The kids slushies were a tiny cup, and with the machine “not working properly” the liquid just scooped out of the top by hand and barely frozen. Then the paint balling was truly appalling, we were provided 2 guns for the 4 of us, only one of which actually worked and had to walk through people playing on the golf course to access the very limited shooting range. The one working gun was also of terrible cheap quality and probably only shot every 2nd or 3rd attempt with the others nothing being shot out and the ball just falling out of the gun. After maybe 20 shots like this the 2nd gun stopped working completely too and so we returned it to the desk with easily over 100 of our 200 balls left and another 50+ lying on the ground from failed attempts at firing and handed it all back to the woman on duty. The member of staff said she would have to take the guns fully apart and clean them out and thanked us for letting her know. No attempt at apology or refund of something to make up for it. When at cost price the 200 balls were meant to be £20 worth of our package it was very poor and not fit for purpose at all. Our planned family day of golf then snacks then paintball lasted less than an hour due to the refreshments and paintball being useless. Would have been cheaper just paying for golf only rather than the voucher deal with everything else not worth a single penny.