Reviews
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We received a very warm welcome at the hotel and everything was explained about the hotel facilities in relation to use of the Itison voucher for our 2 night stay. The bar had already run out of the complimentary prosecco included in the deal but we were able to enjoy the equivalent in small bottles with the alternative of wine offered if we had preferred. Our room was warm, nice and clean and I give them top marks for a very decent hairdryer which was able to be used sitting down in front of the mirror (not all hotel chains think this one through adequately). We also had complimentary coffee and an extra % age discount on any drinks purchased from the bar. We didn't dine in the hotel but the breakfast was good. All the staff we met were warm and friendly - the stay exceeded our expectations. We have already decided to return to this hotel when we go back to Newcastle for an event early next year.
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We have stayed in several Leonardo hots in different cities and keep going back. They have the most comfortable beds and clean rooms a good selection at breakfast never disappointed.
Many thanks for an affordable few nights
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The voucher was a great price and included a couple of extra treats, a bottle of wine and 10% off bar prices. It was far more than we expected.
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Another fantastic visit to Newcastle, good hotel nice room , great staff. We shall be back.
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Excellent city center location only 10 minutes from train station.
Friendly welcoming staff. Decent choice on offer for breakfast ( could have been a been a bit hotter) apart from that no complaints.
Spacious rooms clean and tidy could not have asked for any more ,great value for money highly recommend.
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Had a lovely couple of days at Leonardo Hotel in Newcastle, room was lovely and so was the Staff.
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Location great, staff very friendly & helpful only down side was that breakfast was a bit chaotic as seemed to be understaffed. Tables not cleared, food not replenished in time but what we did have was good.
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Stayed 3 times now and have always enjoyed. Great location, staff very helpful and accommodation very good.
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Everything was I expected
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What a great hotel, close to the train station, city centre and the Utilitia arena. The staff were friendly and helpful, the room was spacious and the bed really comfortable. The voucher was great value, with accommodation, breakfast and let’s not forget the bottle of Prosecco, would recommend and will be watching for the next voucher.