Reviews
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Afternoon tea was very good, the staff were very helpful.
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Excellent service, friendly staff and afternoon tea scrumptious! We didn't manage to eat it all so the staff kindly boxed our cakes for home. The hotel was extremely nice, toilets were spotless .
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I have bought this deal from itison in the past. This time it was available on a Saturday at no supplement, which is great.
On arrival I asked to sit at the elevated seated area. No problem. I've sat here a few times. It feels private which is bliss. Beautiful booth :-)
Very attentive staff, the afternoon tea spread was fab. :-)
(liked that sausage rolls were on offer)
Some afternoon teas I've been to the sandwiches have been few., That's off putting buying again considering the price hotels charge!
Riverside Lodge is Beautiful!
A wedding was on Saturday afternoon.
Stunning venue!
Definitely buy again.
Also the 2 c meal itison was a good buy last year.
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Lovely hotel with staff trying hard however trying to juggle a big wedding and full restaurant let to long delays. Food was just ok
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Afternoon tea was delicious. Service was fantastic
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I had never been here before and I bought an afternoon tea for my mums birthday.
The staff the food the ombiance was fantastic we had a lovely day and will be back to try there other menus.
Would recommend to any one.
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Complimentary white wine in room put in ice bucket so that it was drinkable!
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Sandwiches could have better filling sweet treats were lovely
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On arrival was told I had no booking. Was then queationed about how and when booking was made, asked to phone my friend to check also. Was stood for 5 minutes rather than just taken to one of many tables set for afternoon tea. Once seated with my friend took 10 minutes for staff to come near us and ask about any drinks. 4 finger sandwiches each, one ham on white bread, 3 egg mayo on brown, extremely poor lack of choice. Hope you like cream and jam on your scones as they come with it on. Once food came staff never came near us again. We had no bill to pay so just got up and left, no aknowlegement from the numerous staff as we left. This was a Christmas gift, dissapointed.
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Food was delicious and very much enjoyed. Great portions and variety.
At times difficult to get staffs attention even though it was quiet. Customer service could be improved.