Reviews
Reviewed on
Reviewed on
The room was fairly small but adequate and the bed very comfortable. Breakfast fantastic. The one thing I didn’t like was the glass door to the bathroom; hence four stars.
Reviewed on
The Grand is always above and beyond when it comes to Hotel stays. The location, the views, decor, staff, comfortable lovely rooms, the food, it has it all
Reviewed on
This hotel is in an ideal location for a break beside the sea and the beach. Easy access by Metro to Newcastle if you want to explore. Our bedroom was amazing. It was huge with a very comfortable bed and a walk in wet room. Tea and coffee making facilities were plentiful. The cooked breakfast made to order was delicious.
All staff very helpful.
An excellent value for money deal.
Reviewed on
Amazing experience, easy to book via ITISON and saved lots. Everything was exactly as stated when we booked. Hotel staff were very helpful and friendly.
Reviewed on
I love the Grand Hotel and always look forward to staying there. Room was lovely with a beautiful view of Longsands. Unfortunately, the service I received was well below expectations. On arrival, I was told by the receptionist that I had £25 available as a contribution to my evening meal. I made choices in the brasserie that evening on this basis. On checkout, I was told by a different receptionist this was not correct and that I therefore had to settle the whole cost of my dinner. Staff should know the terms of the itison vouchers and not mislead guests. Morning one, it took 35 minutes for me to be served with a pot of tea in the restaurant and almost an hour for my breakfast to arrive. If you want to allow guests to order food off a menu - as opposed to providing a buffet - you need to have adequate staff. Last time we stayed, the senior waiter was incredibly rude, which we thought was a one off. It clearly wasn’t and we won’t be back again.
Reviewed on
Reviewed on
Reviewed on
Good food, clean room with shower and great deep bath, we up graded to a sea view room which was great with terrific views along the sandy beach.
Reviewed on
Tynemouth is a beautiful place on a fantastic coastline. The Grand Hotel is a very interesting old building which is being very thoughtfully restored.
Spotlessly clean, staff are very friendly and all the food in the restaurant is cooked to order using the best of local produce.
The room we stayed in had been renovated and had all mod cons you come to expect, walk in shower was luxurious and the bed was extremely comfy.
Certainly will visit again in the future, Keep up the good work.