Reviews
Reviewed on
On arrival the staff were friendly and smiley and explained how the voucher worked. Every member of staff I interacted with were helpful and friendly. Only reason I wouldn't go back is because of the distance from the centre.
Reviewed on
On checking in there was a very long queue and only two staff on reception. Having said that, I had a problem with booking in but it was resolved very efficiently by Daniel
on Reception. First class service!
All the staff were very nice and helpful, especially at breakfast.
Reviewed on
Hotel exceeded expectations, room was perfect clean, tidy and quiet.
Bottle of Prosecco was a nice touch.
There was a wide variety of breakfast options from fresh fruit, pastries, freshly cooked bread and Cooked breakfast .
Perfect location to catch tram into the centre.
Would definitely recommend this hotel and will definitely be back.
Reviewed on
I lived up to expectation.
Reviewed on
We were looking forward to our cocktail on arrival (as stipulated in voucher), however we were told by the bar staff that they “don’t serve cocktails anymore”. We were offered drinks on draught and - once promoted- offered house spirits.
The room was nice, but in need of touch ups particularly in the bathroom which was looking quite neglected. The corridor to the room had paint on the carpet and we could hear staff conversations, swearing about contractors while waiting on the lift.
Breakfast the next morning was average. Very limited supply of hot food at 9am, lots of mess on tables and in the buffet area, and stale crumpets and bakery items.
Unlikely to visit again.
Reviewed on
Lovely hotel, great experience. Food was lovely & drinks were delicious! Staff were friendly & approachable. Rooms were nice & bed was comfy! Would highly recommend the hotel.