Small Print

Voucher is valid from Mon 30 Oct until Sat 23 Dec 2023, 7 days, 9am - 7pm; subject to availability.
Excludes 10-11 Dec.
A supplementary charge of £20pp is required for Friday, Saturday or Sunday bookings; payable direct.
Voucher must be booked by Fri 8 Dec 2023 (we don’t want you to miss out!).
Telephone bookings only.
You risk forfeiting your voucher if you cancel within 7 days of your booking.
Multiple voucher purchases permitted.
Over 18s only.
Afternoon tea can be added on to booking for a supplementary charge of £30pp; payable direct.
Groups can be booked and receive treatment at the same time. Max of 4 per group; subject to availability.
Hydrotherapy bath not suitable during pregnancy.
Massage is not suitable during the first trimester of pregnancy.
Treatment is suitable for cancer sufferers/those in remission.
Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions.
Please discuss any health concerns directly with the spa.
Options 1 & 3: Hydrotherapy bath experience duration: approx. 25mins.
Options 2 & 3: Choice of 1 x 50min or 2 x 25min treatments.
Treatments cannot be substituted for other treatments.
Wheelchair access available.
Please note hotel closures are in place over this period; please check hotel's website directly for more information.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.