Reviews
Reviewed on
Great hotel in fabulous location, still a very nice hotel offering great value and with very friendly staff. Although rooms are getting a bit tired they are more than adequate, they are very clean and ideal for a base to explore the surrounding area. Very good breakfast, although the choice of evening meal was a tad on the expensive side for what you get. The two nights we were there, there was supposed to be entertainment in the bar, first night was excellent with a guy on guitar singing a good variety to suit all tastes, second night the act failed to appear, however there was a clown entertaining everyone with his ballon animal skills. Overall more than happy with our stay.
Reviewed on
Reviewed on
Value room, clean and just what was needed for quick overnight stop-off en route to the north.
Friendly welcome on arrival and a.treat box of Fudge.
Plentiful breakfast and friendly efficient restaurant staff.
Would have used the leisure facilities and late checkout if not eagre to hit the road pre the NC500 traffic.
Reviewed on
Not what I was expecting. Bedroom window quite high looked and opened on to a roof. view was scaffolding.
On first morning had workmen walking past window and going up and down scaffolding. The workmen had their radio going full blast. If I had been told about the scaffolding or workmen I might have accepted this. When I spoke to reception about this the receptionist just shrugged her shoulders and said there was no where else she could put us The information leaflet said if you needed fresh towels to put them out at the door before 11am. We did this and on returning to our room at 4pm the used towels were still there. A taxi driver told us there were 150 asylum seekers staying at the hotel. I dont know if this was true or not.
Reviewed on
We went there for the pool I booked 17 days in advance on dates where the pool was closed and nobody mentioned it, everything about the hotel is dated. Food was good but we only had breakfast as it was another 25 pound per head for the dinner, the room was terrible we had one wall in between us and another room which meant we could hear everything ( seems like it was two rooms spilt into 1).
It was horrible and the worst hotel visit I’ve ever had leaving me wanting the money back,
Reviewed on
We booked the hotel very last minute. Booked Wednesday arrived Thursday for a 2 night break with our 4 year old and 4 month old.
Staff were all very friendly and helpful. The room was a double double, basic but clean. We had breakfast as part of our deal and it was lovely. Very tasty. My only comment about food is that it would have been nice to see some more fresh fruit like melon.
The swimming pool was nice but it was a bit ackward having to book a time slot which was only an hour long. Not really long enough for kids. And the slide was only open for 20mins in a session which doesn't really allow for the kids to come on and off it within the hour pool time. I do understand it's down to staffing issues and needing to have a member of staff there to supervise.
However this didn't stop us enjoying the pool.
The park in the hotel grounds is brilliant. There is also a softplay in the grounds which wasn't clear that you had to pay separately for. But it was also a good softplay and reasonable prices.
All in all we had a lovely time and would return
Reviewed on
There were a couple of things that we were not happy about:
When we arrived on the Friday around 2.15pm we went to check in but was told very abruptly that check in was 3pm. We sat in the lounge area and had a drink from the bar which took a while as there did not seem to be any staff going about. When 3pm came everyone who was sitting in the lounge (quite a number of people by this time) the queue just emerged from nowhere so we decided to just wait for a little bit to let the queue go down, well it came to 5.10pm and I decided that we would be better joining the long queue that never seemed to be going down ! We eventually got checked in around 5.30pm and we were booked into a Double Standard, I requested a Ground Floor as I am disabled. The room we were given was a very long walk away and it was so small we could hardly move in it, and as the door opened there was a step immediately to get into the room.
We went to reception on Saturday morning to ask about another room but they were fully booked so that was very disappointing. Also on the Sat and Sunday at check in time we were going about or sitting at the lounge and the same situation seemed to be happening with people checking in, with all the guests initially there to check in taking around 2 plus hours to check in !
During our stay we got speaking to people who regularly go to this hotel and they had said that the part where our room was used to be the staff quarters when owned by the previous owners, I was not very happy about this. It did make sense as the window in our room looked out to what I would say was a yard of some sort for laundry and very very noisy early in the morning.
Unfortunately the room really let this stay at the hotel very disappointing 😞
We would go back but would have to request a larger room and in the main part of the building.
Outwith the hotel there were lots of family activities to do overall and it was a very short drive into Aviemore too
Reviewed on
Dog friendly room was stinking and needed a good clean especially under the beds.
Reviewed on
We have been here a few times now and it’s always a lovely break.
The rooms are clean and comfortable, the facilities are great and the staff are all lovely. We ate at the bar on the first night and the main restaurant the second night. Food was delicious and service very quick. The breakfast was varied and plentiful. There was face painting and ballon art the first night which our 4 year old loved and a singer the second night who was great. Very family friendly hotel. Swimming pool was lovely and the fun house was brilliant too, plenty to do to keep our 4 year old entertained.
Only downside, the check in process is slow and we had to queue for a while.
Otherwise, a fab trip.
Reviewed on
The check-in was awful and queued out the door for about 2 hours solid. Think staggering peoples check-in times would be a better options. Apart from that the facilities were great especially for families and lots to do close by. The staff were very friendly and helpful.