Reviews
Reviewed on
Spa has had a refurb to changing rooms which is nice but the lunch was disappointing. We visited the spa using an itison voucher in 2023 and the lunch that the cafe served then was delicious - that’s why we booked to go again. The lunch this time was tasteless and dull. They appear to have gone down the healthy eating route which is great but you can still have healthy food that is exciting and tastes nice. Menu full of what was mostly vegetarian options. We paid an additional £7 each for soups and the mushroom soup was brown water with chopped mushrooms floating in it. I asked the waitress what she would recommend and she said the grilled chicken sandwich was delicious but it was the opposite - dry, tasteless and bland. When asked how our food was, I informed the waitress and her reply was “I’ll let the chef know”. I was expecting to be asked if I would like something else but nope. My husband had the smoked salmon which looked great but texture of salmon was slimy.
We actually went and got another bite to eat somewhere else after we left as we were dissatisfied with what was on offer and what we had ordered. Wouldn’t recommend the cafe to others and I think the menu needs to be improved. Spa was great though so would recommend a visit to there.
Reviewed on
A great service provided by staff at the spa. Prosecco was offered on arrival, followed by a tour of the facilities. Beautiful pool with beds and separate area for steam room, sauna, jacuzzi and showers. This was followed by a delicious lunch. A very nice way to spend the afternoon.
Reviewed on
The ladies changing room was being renovated the day we were there, so I found it a bit difficult to find my way around.
Pool could have done with a few more loungers around it.
The massage was excellent.
Overall a lovely relaxing experience.
Reviewed on
What a lovely spa, has everything. Lunch was very nice. Treatment was the best, Anna is a first class masseuse. It’s one of the best massages I have had. Should have booked two.
Reviewed on
Having visited previously we were disappointed the pool was closed for the duration of our visit. We asked if there was an alternative pool we could use and were told there was but they would need to check it had enough space. They were to get back to us but never did.
Reviewed on
Very clean, staff very friendly.
Reviewed on
My two daughters and I spent a lovely relaxing day at the Spa. Everything scheduled went according to plan and lunch was lovely as were all the staff
My only point for improvement is a minor one. My latte coffee at lunch was disappointing the cup (glass) was only 3/4 full and it was lukewarm. That aside lunch was very good and service excellent
Reviewed on
Staff were very friendly and super helpful, facilities were very clean, it was rather busy though
Reviewed on
Everyone very welcoming , spotless Treatment wonderful . Food lovely.
Reviewed on
Spa area much improved from refit
Showers in changing area needed looked at, controls not easy to work, needed pull out from wall to get to work... spring in them not set right...another guest tried too and couldntget to work, eventually i figured how to fix it