Reviews
Reviewed on
Reviewed on
Had purchased 2 vouchers for 55mins facial and 25mins back, neck and shoulder massage.
Had only been booked in for 55 mins. Staff were apologetic and offered any 55 mins massage and offered 1 facial 30 mins after massage but only for 1, not ideal but we did take this other person could be taken 3 1/2 hours later. We weren't staying that long so declined that offer. Was a special treat for myself and my sister who was visiting from abroad. Massage and facial were great but overall the booking mixup wasted the experience for us both. Won't rush back found it all rather stressful.
Reviewed on
My mum and I really enjoyed our spa day at Crutherland House Hotel. The pool area is great. We spent a lot of time using the leisure facilities. afternoon tea was booked for 1.00 unfortunately we had a long wait for it. Did not seem to be enough staff in the kitchen or on the floor. The lady that served us was extremely pleasant but she was rushed off her feet. Treatments were great. Both staff carrying out treatments were fab. A very enjoyable, chilled day. Do think you need more staff on the floor so staff are not under pressure.
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Had a back massage and facial , staff lovely felt very relaxed. Had afternoon tea in restaurant, thankyou to Jackie for being so helpful
Then went bk to spa to use facilities , great day out , would definitely recommend
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I cannot rate the team high enough! From my initial phone call, accommodating a last minute booking and being understanding of my needs, to greeting me upon my arrival, with such energy and professionalism.
The therapist was also very knowledgeable and was able to adapt my treatment to suit my needs. The products used were devine (smelling and left my skin super soft).
I was offered a cup of tea to end my treatment. I would definitely recommend and I will return.
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We thoroughly enjoyed every moment we were there. All the staff were so friendly, welcoming and helpful.. the spa facilities were brilliant and the afternoon tea was excellent along with the service.. We will definitely be going back!.
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I went with my daughter and it was a lovely day out! Pool was nice and sauna and steam room were very good. Everything was clean. A jacuzzi would have been nice, but that was the only thing missing. The treatments were fantastic and I highly recommend it! Been at some 5 star spas and this treatment was better. Amazing.
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Great massage, gym and use of facilities. Pool areas a little dated and may have stayed longer if tea/coffee available but great experience.
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Beautiful hotel, loved the spa and treatments but found the relaxation room afterwards too cold and didn’t stay to chill, literally
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Enjoyed a lovely lunch and spa treatments.