Reviews
Reviewed on
I went to Cameron house for my mother’s 70th birthday. I booked it 6 weeks in advance and told them about the dietary requirements of the group. One of them being vegan with a sesame allergy. Another was vegetarian. I called the day before the booking as well to ensure they had the appropriate dietary requirements noted. The day of the tea they started speaking about someone in the group having a preference for turkey sandwiches which actually no one ate meat. Then when they brought out the food one of the sandwiches was hummus, which contains sesame. I asked them to double check and it did in fact have sesame. They were very lovely and apologetic but in any event , this could have ended badly.
The scones that came out were gorgeous but there was no acknowledgement of the vegan option so I assume the scone provided was not vegan. I didn’t care about this as much because it wasn’t life threatening, but I would expect a 5 star establishment to get that right.
I absolutely love the Cameron house and their staff are incredible and welcoming. I will definitely still go back but I am wary now.
Reviewed on
Bit of a negative experience. I originally phoned and booked afternoon tea through Cameron House for myself and my family (4 people). My sister then seen the itison vouchers and sent me them, so I phoned up to ask if I would be able to use them with this booking and if so I would go ahead and buy them. I was told yes in a roundabout way and that it may be a bit of a palava. However, this was saving us £60 for the 4 of us so I went ahead and then called back up to use them around 10 mins later. Despite the phone being answered in 2 mins the first twice I called, I then sat on hold for around 30 mins waiting on someone picking up my call to apply the voucher codes to the booking. Felt like I was now being ignored as the staff were annoyed I wanted to use vouchers.
Staff were nice enough when chatting you through the afternoon tea. However just found a few things a little rude. For a start, when I phoned to book, they asked me if it was anything special and I told them it was my Mum’s 60th birthday and the lady agreed that was special and told me she’d make a note of that on the booking. However, when we got there not one of the servers mentioned it or said happy birthday. I think it was really rude not to acknowledge this. We went to other restaurants to celebrate last month and so many made her feel so special, even the ones we didn’t tell directly (they just overheard us saying it). We also left a significant amount of cakes and whilst everyone else was offered the choice to get them boxed up, no one came near us to ask that or even to settle the bill. Eventually I went up to the bar and asked if I had anything to pay on top of the vouchers and was told “no that’s you done.” So not only did I need to go and seek them out to settle my bill, they then closed me down and then didn’t offer to let us take all of our cakes home. First and last time in an establishment like this, felt like we were treated differently from everyone else.
There was also no offer of hot drink refills for my sister and I.
Reviewed on
Whilst this was pleasant and a beautiful setting, I was disappointed that we were fairly cramped ( right next to the couple beside us) and it was rather awkward. Service was a bit slow and had to ask for milk for the tea!
Reviewed on
Perfectly decadent afternoon tea. A fabulous selection of pastries, sandwiches, cakes and scones. We were offered a choice of specialist teas - I thoroughly recommend the Italian Almond!
Service was excellent and loved the Christmas decor.
Eagerly awaiting the next offer.
Reviewed on
The afternoon tea was absolutely gorgeous with a lovely selection of food and drinks in a lovely comfortable setting. The waitress was absolutely lovely and we were so well looked after. Beautiful surroundings and it was the quality and experience we had been hoping for given the reputation of Cameron House.
Reviewed on
Such a lovely experience. Freshly made sandwiches, delicious patisserie and excellent service. A winner of an afternoon tea!
Reviewed on
Cameron House is a beautiful venue. The afternoon tea was very good, except for the gluten free scone, which was undercooked. Out server was lovely, and apologised profusely for the long wait for our afternoon tea stand. Have had a better experience in the past, but was still very good.
Reviewed on
Was a lovely day. Lovely venue, staff, food and grounds. To be repeated
Reviewed on
I had purchased voucher for my partners 60th birthday staff very helpful and friendly, food beautiful, well presented, we had a beautiful view and where not rushed during our stay ,would highly recommend.
Reviewed on
Absolutely wonderful afternoon tea for my birthday. Staff are so attentive. Can’t wait to go back.