Reviews
Reviewed on
We had a really lovely spa day at Westerwood on Sunday. Pool area was nice and warm with large pool, jacuzzi, sauna and steam room. Some areas looking a little tired with missing tiles etc but did not detract from experience. Swimming lessons were on but there were only a few children and they only used a small amount of the pool. Our spa treatments were very relaxing, with a lovely relaxation room afterwards. All staff very attentive and friendly. Spa lunch was really nice and service was speedy and attentive. Thank you!
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Leisure Facilities are a bit dated - swimming pool, jacuzzi, sauna and steam room, showers, changing room and lockers need to be updated
Spa and treatments excellent
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On arrival, we were faced with a large number of children and a noisy busy pool. We were advised there were children’s swimming lessons taking place!? We were there to relax!
Had we been advised of this at the booking stage we would not have booked for the day. We did not get in the pool, only the jacuzzi.
However, the staff were very nice, the treatments were fabulous and the afternoon tea was lovely.
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The staff were great and treatment was good value for money. Food was lovely l, but service was really poor unfortunately. Not sure if I would return for this reason.
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Very much enjoyed our spa experience this weekend. Friendly staff, lovely atmosphere.
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A lovely day had by myself and my granddaughter.A lovely lunch and use of the pool/steam rooms and jacuzzi.
Then a wonderful facial and back/neck massage by Erica
Staff in the restaurant were very friendly and helpful.
Our second time at Westerwood and will definitely be back.
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The spa experience/ use of the pool was fantastic.
Lunch was good, service was very slow, had to remind staff that we were waiting on drinks. Tables weren’t cleared and sat there with dirty dishes m/food for over an hour
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My friend and I went for a spa day and thoroughly enjoyed ourselves. The facilities were very clean, treatments were extremely relaxing and the staff were all very friendly. Following use of the facilities and our treatments, we went upstairs for our lunch which was delicious, however the service was appalling. We sat for 40 minutes before anyone came near us to order, our empty plates sat for about 15 mins after each course and to be honest, it puts me off going back slightly.
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I had organised this day with my friend, we had a lovely day in using the spa facilities, spa treatments and relaxation room. The food however let it down. I was very disappointed with the selection. I think it would be better with soup and a choice of sandwich and a scone/ cake. The flatbread was very poor quality.