Reviews
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Decent hotel in a good situation great to have the car park next to it very convenient.
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We enjoyed our stay at the hotel,
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Fantastic stay as always, food excellent room perfect bed super comfortable and amazing staff. Can't wait to go back
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Lovely hotel, great location for everything, train station, bars and restaurant, quayside short walk away. Exceptional staff throughout the hotel.
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This was our 3rd visit.
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Was expecting a nice stay but was disappointed in the cleaning
1 old ladies knickers behind the chair
2 crisp packets down the sides of the chairs
Tv never worked any of the days after even saying to reception just couldn’t get a signal
Would have expected better with this hotel
Reviewed on
We received a very warm welcome at the hotel and everything was explained about the hotel facilities in relation to use of the Itison voucher for our 2 night stay. The bar had already run out of the complimentary prosecco included in the deal but we were able to enjoy the equivalent in small bottles with the alternative of wine offered if we had preferred. Our room was warm, nice and clean and I give them top marks for a very decent hairdryer which was able to be used sitting down in front of the mirror (not all hotel chains think this one through adequately). We also had complimentary coffee and an extra % age discount on any drinks purchased from the bar. We didn't dine in the hotel but the breakfast was good. All the staff we met were warm and friendly - the stay exceeded our expectations. We have already decided to return to this hotel when we go back to Newcastle for an event early next year.
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We have stayed in several Leonardo hots in different cities and keep going back. They have the most comfortable beds and clean rooms a good selection at breakfast never disappointed.
Many thanks for an affordable few nights
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The voucher was a great price and included a couple of extra treats, a bottle of wine and 10% off bar prices. It was far more than we expected.
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Another fantastic visit to Newcastle, good hotel nice room , great staff. We shall be back.