Reviews
Reviewed on
The bedrooms have been updated however the cleaning in places let them down.
Our bedroom window unfortunately did not open to air the room and the air was very stale, making it unpleasant.
The staff were very friendly and professional.
Reviewed on
Had a room above reception and unknown to us they have a speaker system below the room…did advise receptionist who in turn switched it off before leaving…but following night it was still on at 12:30hrs. I had to get out of bed to look for someone as reception was unmanned, and found the night manager hoovering with ear plugs in. Advised him I was not happy about it. Was not switched on during rest of stay.
Reviewed on
Clean albeit tired rooms, good food in dining room overlooking garden and river Tyne.
Reviewed on
Public areas and location lovely.
Staff nice.
In Restaurant we ordered same soup to start it was like one portion between 2.
Food selection is good but mains are average and way over priced.
Rooms in modern annexe part awfull.
Refurbished on the cheap as all the money spent on lovely public areas.
When u entered corridor it had an odour of care home and sure the mattress springs poking up.
Reviewed on
Enjoyed our stay and will return