Reviews
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Absolutely brilliant, we both loved every minute, bath robes, towels, service excellent.
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The spa was wonderful and the relaxation room was lovely too but when we went through to use the leisure facilities, the lockers were not working. None locking and the jacuzzi was not working either. Myself and my party were disappointed. The pool was tired and could do with upgrading. The lunch was lovely and the staff very helpful and friendly.
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It was perfect
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Lovely spa day out with my Two daughters with a lovely lunch
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It wasxas expected, although the changing room was small/cramped/very full and half the lockers weren't working, ie couldn't be locked. A couple of members said they have complained but nothing has changed. It's a great pity because everything else was so nice
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I had phoned ahead and booked treatments for 11.30am but when we arrived we were told they were at 10am so we felt we were rushed a bit, however the treatments were great and so relaxing
The lunch we had was very nice indeed, beautifully presented and the staff members Ellie, Maria and Kate made us very welcome and did not rush us at all, good space between courses, prosecco was very tasty
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We had a really lovely spa day at Westerwood on Sunday. Pool area was nice and warm with large pool, jacuzzi, sauna and steam room. Some areas looking a little tired with missing tiles etc but did not detract from experience. Swimming lessons were on but there were only a few children and they only used a small amount of the pool. Our spa treatments were very relaxing, with a lovely relaxation room afterwards. All staff very attentive and friendly. Spa lunch was really nice and service was speedy and attentive. Thank you!
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Leisure Facilities are a bit dated - swimming pool, jacuzzi, sauna and steam room, showers, changing room and lockers need to be updated
Spa and treatments excellent
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On arrival, we were faced with a large number of children and a noisy busy pool. We were advised there were children’s swimming lessons taking place!? We were there to relax!
Had we been advised of this at the booking stage we would not have booked for the day. We did not get in the pool, only the jacuzzi.
However, the staff were very nice, the treatments were fabulous and the afternoon tea was lovely.