Reviews
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Had a back massage and facial , staff lovely felt very relaxed. Had afternoon tea in restaurant, thankyou to Jackie for being so helpful
Then went bk to spa to use facilities , great day out , would definitely recommend
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I cannot rate the team high enough! From my initial phone call, accommodating a last minute booking and being understanding of my needs, to greeting me upon my arrival, with such energy and professionalism.
The therapist was also very knowledgeable and was able to adapt my treatment to suit my needs. The products used were devine (smelling and left my skin super soft).
I was offered a cup of tea to end my treatment. I would definitely recommend and I will return.
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We thoroughly enjoyed every moment we were there. All the staff were so friendly, welcoming and helpful.. the spa facilities were brilliant and the afternoon tea was excellent along with the service.. We will definitely be going back!.
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I went with my daughter and it was a lovely day out! Pool was nice and sauna and steam room were very good. Everything was clean. A jacuzzi would have been nice, but that was the only thing missing. The treatments were fantastic and I highly recommend it! Been at some 5 star spas and this treatment was better. Amazing.
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Great massage, gym and use of facilities. Pool areas a little dated and may have stayed longer if tea/coffee available but great experience.
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Beautiful hotel, loved the spa and treatments but found the relaxation room afterwards too cold and didn’t stay to chill, literally
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Enjoyed a lovely lunch and spa treatments.
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Spa staff very helpful and Friendly. Used spa facilities swimming pool sauna and steam room
Great massage and facial from Rachel , would definitely recommend and relaxed in chill out room
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Nice facilities in nice surroundings.
Bath robes and towels need to be renewed. Both had holes and look tired and old.
Massage was lovely but the sound of weights being dropped at regular intervals at the near by gym was distracting from the relaxation of the massage itself. It is on deal is good value and I would go back but if I was paying full price I would be disappointed.
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Shortly after purchasing this voucher another was posted for an overnight break, when I contacted the hotel they advise they would be happy to swap but unfortunately itison was particularly difficult. I appreciated that it is stipulated in the T&C’s but the fact that I was willing to spend more whilst at the venue this could be accommodate but alas this was not the case. Fortunately for me this has probably turned out for the best.
The therapist and spa experience I must say was great. Running very slightly behind which was not a problem for us at all the therapist was apologetic and in general lovely. Reception were welcoming too with clear instructions given.
The pool area is basic and we weren’t quite prepared for how many kids would be there for swim lessons. They were not particularly a bother to us but there were clearly no other child free adults about which says a lot. The shower area left a lot to be desired, hair clogging the drains and broken shower gels inside the cubicles. We chose not to stay for lunch or drinks after a very quick time in the steam room (which FYI is very temperamental).
Overall, I’m not sure this was a great “deal”, but would look to buy solely for treatments again in future.