Reviews
Reviewed on
Great value for money and kids loved it.
Reviewed on
The 15 minute train ride consisted of moving for approx 1 minute down I to a tent where they played a video of the journey to the north pole then a further 1 minute on the train to the front entrance of hydro. The light walk was OK, my toddler enjoyed it but only tool us 10 mins max. As for your christmas bell, when I asked the guy at the ticket kiosk he had no idea what I was talking about and got his manager. The manager said that should never have been on the ticket as they had no intention of providing it and we were handed a bag of reindeer food instead. Absolutely would not recommend, save your money.
Reviewed on
I had paid for the Reindeer Experience and the Train Ride but the Reindeer Experience was eventually cancelled and I was advised I couldn't get a refund or credit for the train ride as that was still going ahead. I wasn't prepared to drive over an hour to just go on a 15 minute train ride and a 15 minute so didn't attend. These 2 events were booked at the same time and times were taken into consideration to make a day of it - very disappointed
Reviewed on
Was not as expected, the festive train experience was very disappointing. The train ride itself lasted no more than 5 minutes, we pulled out of the pick up point and stopped 2 minutes later in a tent which showed a short video of which told no story. The train then left the tent drove to the front of the hotel where we were told to depart and get our hot chocolate. Did not receive any Christmas bells as outlined in the small print. Would not recommend to friend and was not worth the money, thankfully didn’t need to pay for our under 2 year old.
Reviewed on
The ice skating experience was fantastic! Both the children and adults thoroughly enjoyed it. It was the highlight of the festive experience and the only event that was truly worth the money.
Reviewed on
It was another significant expense to sit on a train for 15 minutes, only to be taken into a polytunnel-like setup with a screen showing a trail through a tunnel and some polar bears. Honestly, it was a complete waste of money. We were so disappointed, and even our children commented on how underwhelming the festive train was. This was our first year trying this experience, and we certainly won't be doing it again.
Reviewed on
It is quite an expense for children to receive a gift, and my 7-year-old daughter was very upset when she received a "colour-in dinosaur mug" from Santa, a gift I find to be both unsuitable for the cost and more appropriate for boys. This may seem trivial to some, but as parents of three children striving to maintain the magic of Christmas, it was disheartening to have our child question why Santa would give her a "boy's present." Both my husband and I were very disappointed. We have enjoyed visiting Crieff Hydro for the past few years, but after this year's experience, we will not be returning.
Reviewed on
The kids enjoyed the ice skating,we arrived for 11am the outside was empty and closed even when we finished ice skating there was no hot drinks or snack vans opened. No decorations apart from the lights walking up,it was a very poorly decorated winter wonderland. This was not what I expected,totally disappointed,no Christmas feel apart from the foyer in the hotel which was not part of the experience.it was almost like they had just placed an ice rink and 2 vans with a gin double decker bus on the space and abandoned it. They did put the fire Pitt on for 12pm.
Reviewed on
Would love to say it was as magical as instagram made it look but was very disappointed. Firstly didnt get told the reindeer experience was cancelled & they had nothing to replace it. We were sitting downstairs whilst the kids. played on the bouncy castle then the workers just came in & deflated it. We paid £50 for the train ride that basicly just took us from the bottom of the hill to the front door, absolutely no effort put into it whatsover. Had on their videos showing fairground rides but they had nothing. Staff were very unhelpful, when asked questions they didnt know answers. For the money we spent we could’ve went somewhere that makes more of an effort.
Reviewed on
Thought it was good. Room was nicely decorated. Still haven’t been able to download any of the professional pictures and nobody has gotten back to me. Gifts could probably have been better.