Reviews
Reviewed on
Lovely building overlooking the bay.
Had a room with a view over the harbour
Good buffet breakfast
Voucher meal allowance covered 2 starters, 2 mains and 1 dessert which was far more than we'd usually eat
Small bar, with outside terrace which is perfect in good weather. Not over priced
Coffee pod machine in the room but no instructions and pods not replenished
Dishwasher in kitchen not the best
Reviewed on
Fantastic views, good value, excellent staff & good food. Our room was spacious but plain. The hotel exterior could do with repainting and some interior furniture needs replaced. We have stayed in this hotel before and will definitely return.
Reviewed on
Nice to see hotel being slowly brought back to life - what has been done is good, and now its owners need to progress this.
We do think the hotel would benefit from a strong managerial structure to ensure good, consistent training of staff. Individual members of staff are very pleasant, but there are areas where training could be definitely be improved.
Reviewed on
The hotel is tired but the staff were lovely professional and helpful
Reviewed on
The hotel room was a bit disappointing. The mattress was too soft when my husband turned over I thought I was going to be thrown out the bed.
The bathroom needs upgrading. Found a hair in the bathe plug chain.
Reviewed on
Our room was comfortable & spacious but the bathroom looked like it had last been decorated In the 1990’s . Our deal included dinner on the first night & they really let themselves down here. My husband’s meal of chicken arabiatta was in a sauce that tasted like a sweet & sour sauce , and the chicken was brick hard - in short, inedible. My own meal was a fairly uninspired attempt at sea bass . The staff were lovely - they are à young staff & there’s probably not enough of them , but they did well . They apologised profusely for the meal & said they wouldn’t charge us for our wine ( a fact they didn’t relay to reception as it was still on our bill when we came to check out ) Breakfast was absolutely fine .
In summation, we enjoyed our stay & would probably go again ( just skip dinner in the hotel )
Reviewed on
The hotel was adequate. The room was small, little cupboard space and some broken fittings.
Staff all friendly and approachable.
The dining experience is not great. The breakfasts the bare minimum for a hotel buffet breakfast and the evening meal we had there was not great. There was little "home made", mostly bought and heated up food, sometimes from frozen eg the apple tart, chips.
Reviewed on
We spent an enjoyable 3 nights in the Portpatrick Hotel with a nice welcome on arrival.
The room was ideal and restaurant food was good.
Would certainly return and recommend.
Reviewed on
We spent the night at the Portpatrick hotel and it was lovely! Staff were really friendly, particularly in the dining room. Room was comfortable, spacious and clean. I requested a sea view and got a fantastic view of the bay. The meal we had was delicious.
I would like check in and out times to be a bit earlier/later but otherwise very happy withmy stay.
Reviewed on
The room had everything we needed and was clean, albeit a bit dated. Staff were friendly, but some seemed to be new and lacked training, particularly in the restaurant. Breakfast was very enjoyable.