Voucher is valid from Mon 4 Nov 2024 until Sun 30 Mar 2025, 7 days at 11am & 4:30pm; subject to availability.
Excludes 25-26 Dec 2024 and 1 Jan 2025.
Voucher must be booked by Fri 14 Mar 2025 (we don’t want you to miss out!).
Multiple voucher purchases permitted.
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
Suitable for ages 8+. Under 18s must be accompanied by an adult; adult does not need to be participating in experience but does require an aquarium ticket.
Duration approx. 30mins.
Please arrive 10mins before booked time to meet the keeper at the enclosure.
Max of 2 people per experience.
All visitors enter enclosures at their own risk; there is a chance you will get bitten.
Full length trousers and closed toed shoes must be worn. Due to the nature of the experience your clothes may get dirty.
Gloves are provided.
Visitors must be able bodied and sturdy on their feet.
Not suitable during pregnancy.
No wheelchair access available.
A small service fee will be applied to your order, you'll see the exact amount at checkout.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.