Reviews
Reviewed on
Handily set in the city, this is a great spa. The treatments on offer have something for all and the team were very pleasant, professional and accommodating to our needs. We were made to feel welcome from the first moment in this quiet, relaxing space. Nothing felt rushed and the whole day was seamless. The afternoon tea was varied and well presented and, with the drinks, very welcome. Thank you to all.
Reviewed on
We had a lovely time at The Gin Spa experience. Our feedback would be however is that we found the afternoon tea experience quality poor in comparison to the spa experience. The cakes felt like they were packaged from a supermarket. We weren't aware that we could have our gin at the spa rather than both drinks with our afternoon tea which we were unable to finish.
The spa however was amazing, the customer service and quality of treatments were brilliant and we all left feeling great.
If the quality of the afternoon tea was improved the whole experience would be great, but it did let the experience down.
Reviewed on
First class spa experience and well worth the money. Staff were very professional.
On a negative note I received notification later that day to say a further £99 was debited from my bank account despite paying with the vouchers. Awaiting a reply to my dispute.
Reviewed on
Really nice spa with lovely facilities and great staff. Treatments were excellent and the afternoon tea was delicious
Reviewed on
Spa is beautiful, no afternoon tea available that day due to holiday but we were given plenty of notice and a partial refund.
Treatments were all exceptional and after we had a gin in a beautiful comfort spa lounge area. All staff were outstandingly kind and helpful. We rebooked before we left.
Not to be missed 😊
Reviewed on
Lovely facilities, lovely staff, great treatments
Reviewed on
We really enjoyed the gin spa from beginning to end. The girls were lovely and it was so relaxing. We had the afternoon tea with Rose gin afterwards which again was really tasty. Definitely a 10/10
Reviewed on
Location & ambience throughout were first class! Was beyond my expectations & couldn’t fault it.
Reviewed on
We had a lovely time - great service from Jenni and Jenna
Reviewed on
With lovely professional therapists and a luxurious relaxing ambience, Gin Spa delivered on expectations. Felt relaxed and restored. Afternoon tea was delicious and all staff made us feel 'looked after'. A great gift package and an experience which will be repeated.