Reviews
Reviewed on
From booking the spa day to being there on the day the staff at Crieff hydro were fantastic. They were very accommodating when we were trying to book as there was 4 of us with vouchers and we kept getting dates wrong. The Victorian baths was a very pleasant experience. Well looked after facility with tea coffee juice and fruit all complimentary. Well worth the visit. The two course lunch was delicious. Had the choice of starter and main or main and pudding. One of our party was going to be late for her treatment so was able to take her pudding away. Staff in restaurant were very flexible and accommodating. Not to mention friendly. The treatments were fantastic, I almost fell asleep during as I was so relaxed. All in all a fantastic day.
Reviewed on
The Crieff Hydro Spa experience was wonderful & the staff had excellent customer service. The Spa Receptionist Lisa was amazingly accommodating & resourceful, as well as organised the timings for the lunch. The Spa therapist Annemarie was incredibly personable and gave highly professional massage / facial service. I would buy the voucher again for my family/ friends & myself again & can't recommend enough. The lunch was par excellence. One of the best steak baguette with frites I have ever had. The summer fruit pudding with elderflower sorbet was a delicious & refreshing. Thank You Crieff Hydro Spa & Terrace Restaurant for an incredible experience.
Reviewed on
The hotel, its facilities and the grounds of the hotel are really well looked after and very beautiful. All the staff we encountered on our brief visit, were very helpful and kind.
I had an excellent massage therapist at the salon, for my two 25 minute treatments. She created a wonderfully calming atmosphere and her treatments were excellent; very professional.
However, my sister, whom I had treated to a voucher, had a difficult time at the salon, with a therapist that moaned about her job and complained about the hydro clients, throughout the 50 minutes of treatments! It was a shame for my sister, as she has a stressful home life, with a sick child, and really needed to relax.
The 2 course lunch at The Terrace was delicious and the service was excellent.
Reviewed on
The voucher and what is included is excellent value for money, 2 hours in the beautiful Victorian Spa which includes, sauna, steam room, jacuzzi, swimming, beautiful showers and lots of complimentary extras. 2 half hour treatments, we went for a facial and back neck and shoulder massage. The therapists were lovely and friendly, and a very nice environment. The food in the brasserie was top class, it wasn’t a set menu and the portions were huge. I had mussels and then beef bourguignon, couldn’t eat it all. Absolutely excellent 👌🏼
Reviewed on
Disappointed that my 17.5 year old daughter couldn’t access the Victorian Baths but appreciate there are rules! Spa staff super friendly. Lunch delightful. Nice we walk in the woods too
Reviewed on
We arrived and were greeted by the receptionist. She was friendly and took the time to check over our booking and answer our questions. We were able to access the hotels gym facilities then fully relaxed in their super Victorian spa, with pool, heated chairs, steam room, sauna and jacuzzi. We were offered hot and cold drinks and snacks during our time and had fluffy robes and slippers to put on.
Our treatments were incredible. The ladies delivering our facials and massages ensured the experience was relaxing and indulgent.
Finally we headed up to the terrace brasserie restaurant where we were surprised to find out we could order anything from the menu (with the exception of their grill and seafood platters) I had their chicken burger and a creme brulee and it was amazing.
The value for money with this voucher was probably one of the best I have got from Itison and would definitely buy again.
Reviewed on
sadly totally missed the mark from start to finish. treatments were sub par and despite sending in a complaint we didn’t receive any resolve.
Reviewed on
The treatments and lunch were great, if you just go for regular leisure access it is important to note this is open to everyone and as it was the school holidays the pool had a lot of children in it.
Reviewed on
The Victorian Bath is very nice and 2 hours is plenty as it's quite hot in there. Lots on little extras in the baths, but maybe bring a book.
The "2 services" were a facial and a scalp massage. I wouldn't consider that 2 services as massages are usually given while your mask sets. Was still a very nice facial.
The 2 course lunch was very good and you get to choose what you get.
Reviewed on
Enjoyed two hours of relaxation and swimming in the zvicorian Baths. Enjoyed the complementary teas, juices, fruit and biscuits. The facilities were first class. My head massage and facial by Samantha was the best I’ve ever had. Lunch in The Terrace Restaurant was very good and staff were amazing. Treated myself to two new Zoggs suimsuits. They have a fabulous selection and sizes choice.