Reviews
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We loved our experience at the spa. Was very relaxing and the spa it self was lovely
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Spa was lovely, very relaxing experience shame it wasn’t longer!
The afternoon tea was very poor for a 5* hotel. We didn’t receive a menu, or tea menu. Weren’t told what each thing was. Mustard on the ham sandwich was very overpowering. You could tell the cakes etc had been covered in cling film as the decoration on the cakes was squashed. In general not the best afternoon tea to be offering in a renowned hotel. Very disappointing after a lovely spa experience.
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The spa was so nice and relaxing and the deal is great with dinner included. We would love to come back.
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All went very well - the spa is very good with fab views from a number of facilities.
A thorough wash of the main hydro pool would be an improvement just using a wash mit to remove scum at water levels on the tiles & the stainless steel which could be done from outside the water & the hot beds turned up a little would give a full 5 star rating 👍
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Friend and I had a great day at the spa but there was a couple of bits they could improve on such as the hooks in one of the showers had been taken off and not replaced, locks on lockers not working. Small things but easily rectified. Variety of cakes for the afternoon tea were a bit limited in comparison to other places I have been. Staff were lovely.
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I purchased the twilight spa experience for 2 with a 2 course meal for my partner's birthday as he loves a sauna and steam room and he was not disappointed. We spent 2 hours just floating between the rooftop pool, saunas, steam rooms and jacuzzi and we could have easily spent more.
As for the meal……..delicious! We both agreed that the chips were probably the best we’d tasted and the fish and steak pie were wonderful.
Finally, all staff that we encountered from the initial person on the phone to the staff serving us in the Clubhouse restaurant were polite, friendly, professional and helpful. All in all a wonderful experience and great way to get over the mid week blues!
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Wow another great visit to Cameron house spa. The facilities are amazing and the infinity pool is unreal. We had a lovely relaxing day. We also had food in the restaurant which was part of the itison deal and it was very filling and a good selection. We will definitely be back
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Great spa & sauna etc, when I go bk again I would avoid Late afternoon as the roof top pool was full & couldn’t access it, otherwise was great, relaxing & well worth the cost, meal was an added bonus in the clubhouse
Deffo be back ☺️
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We had been looking forward to this for a while and were both very disappointed at the lack of cleanliness throughout the whole of the spa facilities. There was black mould on most of the ceilings in the different rooms (especially in the thermal pool room) none of the windows looked like they'd been cleaned recently. In both the men's and ladies changing rooms there was black mould on the ceiling in the showers and around fixtures with the cover of the shower doors visibly peeling off at the bottom etc
This wasn't the experience we had been expecting especially given the connection with Cameron House being such a high level hotel/brand. If we'd been paying full price for this I would have been asking for a full refund. Wouldn't recommend this spa at all and won't be visiting again