Reviews
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Liam was fantastic. Thoroughly enjoyed my treatments. Thank you Liam
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A wonderful massage and facial - best ever. Masseur was very talented. Beautiful surroundings, tranquil and relaxing. A nice touch to be able to use the sauna an steam rooms too after the massage as well as lounging in the relaxation room. A rejuvenating experience.
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Hotel exceeded expectations
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I turned up 15 minutes early for my appointment as requested but the spa was locked. I waited 5 minutes and someone then turned up to open it. I wasn’t then allowed in for a few more minutes. My treatment started over 15 minutes late and I was left waiting in ‘relaxation area’ for that time when my time could have been spent using the facilities if I’d known. The whole place was cold, including the treatment room. I was given the wrong treatments, I requested a head massage and facial but for some reason ended up with a back massage and facial. By this point I didn’t even say anything as I was rushed for time as had to check out of hotel. At the end of the treatment I was then lectured on the poor condition of my skin and told what I should be doing! None of it was a relaxing experience at all and I wouldn’t recommend or return.
Reviewed on
It was just as expected and more, Staff very welcoming and friendly, lovely changing area with robes and slippers, very comfortable and serene relaxation room before and after treatments. Treatments were very relaxing and therapist made me feel very at ease. Had a great time, felt fab afterwards and will def return
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Facilities excellent, clean and well thought out layout. The sauna is a lovely extra. Staff super. A wonderful massage. Overall a fabulous way to spend 3hours relaxing.
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Really enjoyed my stay in the hotel. The food was great and staff very helpful
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Super massage had at the Sandman. Got out a good few knots which was grand.
Staff are lovely, you only miss someone at the desk when you leave and arrive. It would be nice if there was a tip box as no one was around to give the therapist tip to. A paper form for more mature clients would be good. Over seventy's may not be up to date with computers and if a relative can't fill in their form, it's more of a hassle, why it's 4 not 5 star. Have recommended them to friends before.
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