Reviews
Reviewed on
Great choice of burgers. The fries were delicious too, crispy on the outside and fluffy in the middle. Great choice of cocktails and staff were so friendly and helpful.
Reviewed on
Burger was ok but very greasy.
On every occasion we've used an itison vouchers at Gordon Ramsay restaurants, we've had to query the bill as the offer has not been properly applied to the bill, on this occasion we got charged for the cocktails but then got a £10 reduction off the bill which meant we paid more than we should have through the offer. This was after correcting the bill and we just conceded the difference, not a great experience though.
Reviewed on
Reviewed on
Food was very tasty.
Nice atmosphere until it came to payment and it was down hill from there.
- Charged full price (£81)
- Revised bill presented with issues
- Examples of shocking customer service from employee to customer:
- I need you to understand the charges, to allow me to attend to other customers.
- The employee who took your order would not explain the pricing structure on fries because they are required to increase sales.
All in all, a shocking customer experience with no apologies at any stage.
WARNING: check what you are ordering does not come with hidden charges.
Reviewed on
The waitress was lovely, very helpful.
The burger was very tasty.
Myy son & his wife enjoyed their meal too didn`t appreciate the hotter than hell sauce!!
Reviewed on
What I hoped for and expected.
Reviewed on
We both loved our meal. Service was also very good. Cocktails were absolutely delicious.
Disappointed at the price of a can of cola £4.75.
That is a huge mark up.
Reviewed on
We had to wait a few minutes before a chef called over to say a server would be with us shortly. A very pleasant young server sat us down and gave us menus. She was on her own and it was about 10 minutes before our order was taken. When our burgers eventually arrived my chicken burger was luke warm and either the knives were blunt or the chicken was tough. White wine was perhaps two levels above vinegar. Fries were ok. Have had better elsewhere.
Reviewed on
We expected more being of a Gordon Ramsay brand. A bit of a mediocre experience. Was not wowed.
Reviewed on
Friendly helpful staff
Burgers are do tasty
Lovely sides
Quick service
Highly recommended