Reviews
Reviewed on
This hotel used to be the place to go to. Top end executives with their partners used to go to this hotel and it was quite "Posh", sadly the same can't be said of that now. It is still a lovely hotel to visit, but it is very much a Family orientated hotel. My husband and I were looking for a quiet peaceful place to retreat to, but when you are met in the carpark by several large dinosaurs, you are guaranteed not to be heading for a quiet retreat!
The Staff at reception were really nice and welcomed us to the hotel. I wish I could say we were welcomed to the dining room, sadly this was not the case. The staff member there was very brusque and not very welcoming. That takes me onto the evening meal - I have never had a a set meal in buffet format before! It was certainly interesting. The easiest way of describing the evening meal was interesting! Not roasting hot, but not cold either, somewhere between luke warm and not quite hot enough would describe it, I think.
Could it be arranged for there to be a family area where all the screaming, shouting children and their families could sit, rather than in the area where adults want to have a nice quiet meal together are placed?
Breakfast was marginally better, although there were even more shouting and screaming children when we arrived. This did put a dampner on our experience of the hotel. Maybe next time we will either get a lodge or go to the Premier Inn at the end of the road. Sorry, not a great experience, but one to look back on.
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Everything went really well. Room was clean but there was a smell of cannabis coming from the room next door, there was adults in this room and they were jumping in and out of the window to smoke. They were a bit loud .
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Great hotel for families. Plenty to entertain the kids even though the pool was unfortunately shut during our stay. They had entertainment at night a clown and a face painter which the kids just loved. Was nice being able to let the kids run around and not feel like they were bothering anyone.
Hotel room was clean just needed a bathroom upgrade and the heating didn’t work in our room but a portable heater was provided which did the trick.
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Excellent very comfortable.
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Bits of the hotel are a bit tired but very clean.
Our grandchildren had plenty to do enjoyed everything.
Children’s menu in the dining room does need to be improved.
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We had a lovely room with great ansuite. Staff very helpful. Only downside pool was closed from 10.00 till 15.30
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Great stay comfy beds, great pool, good bars. Only downside is the attitude of the male staff in particular, rest were lovely. The pool being shut during the day too was a bummer
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Hotel is fine and good to see refurbishment taking place. A few things could be better
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