Reviews
Reviewed on
We never got our free prosecco that was included in our booking
The place felt booked beyond capacity to the point of discomfort.
Lot of slightly broken bits, especially on the floor making for trip hazards. doors open that shouldn't be - the one in the salt room particularly strange. Dispensers empty in the showers. The chlorine at the whirlpool left our eyes stinging for hours after.
Felt very rushed out at the end with only 15 mins to shower and change and dry hair as they want to close up. Feel that 30mins would be more acceptable.
Overall just didn't give 5 star vibes. Barely 3 star. There's better spa experiences out there as a more affordable price point.
Reviewed on
Nope
Reviewed on
I am new to this spa and have now been twice in two months. It is a fantastic spa and I left both times feeling relaxed and happy. Great facilities, great location in the city, great staff. If into the spa experience well worth a visit.
Reviewed on
Loved all the facilities at the spa and the food in the restaurant was a wee bit different and very tasty.
Reviewed on
The thermal spa experience was excellent. Staff take you through everything beforehand. The two hour session flew by, it was very relaxing. There are lots of different areas to go to within the spa area ie sauna, steam room, relaxation pool, hydrotherapy pool, snow shower and there was plenty of room for the amount of people there. I would definitely recommend it and I look forward to my next session.
Reviewed on
Was busy and wasn’t offered the Prosecco at all until we asked and was told it was served upstairs despite a menu being on all the tables in the lounge area of the spa. Bit confusing, but would return on another itison voucher. Too pricey otherwise.
Reviewed on
We had such a lovely time. The new snow room is a good add.
I actually can’t wait to go again.
Reviewed on
Felt the place was unclean floors particularly, we were sloshing about and wld have been a hazard imo.
Overall the toilets as well were blocked had to say to a member of staff not what I expected at all and very limited changing space for such a busy time (1:50)
Reviewed on
I felt that the spa was a bit tired looking. It took ages for us to get our locker to lock; the salt room didn’t work; there was absolutely no instruction about how to use the rooms. We were just shown to the changing room and left to it. It wasn’t really an ‘experience’; more of a ‘there’s the toilet and your locker and left to get on with it’
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