Reviews
Reviewed on
Spa facilities were great.
Choice of sandwiches was good.
Would have been great if there was a choice of soup too! However for the money we paid, cant really complain.
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Experience was great, but extremely hard to book. I wax messed about for several weeks then advised to get a refund. I explained I wanted to use the voucher, and didn't a refund.
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Having to pay for robes and slippers which i wasn't expecting. £20 I appreciate a cost at weekend but on a quiet Tuesday!!!!!
Restaurant staff friendly and efficient
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Myself and my daughter went for a 25 min massage and then we had leisure access which included swimming pool, jacuzzi, steam room and sauna. We both had a lovely time. Great value for money. The only improvement, but not a criticism in any way, is that the rattan loungers could've been heated.
Reviewed on
Lady who carried out the treatments was fab
Unfortunately the pool and sauna etc was that busy we couldn’t even get in so no use of facilities and no separate relaxation place near pool so was just a small room with sofas and that was full also lunch was very limited only 2 things on the menu but wrap was nice but would have liked a bit more choice staff whr lovely jusy facilities aren’t the best
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Disappointed that they don’t give you robe and slippers free of charge.
The staff were helpful and really enjoyed my treatments.
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We arrived for a swim in the morning and the changing rooms were clean and spacious. The pool is a decent size and it has 3 jacuzzi's, 2 sauna and 2 steam room so plenty of room despite it being a busy Friday morning. Lunch was lovely. Simple but delicious except the chocolate fudge cake (definitely bought in and not the best). The treatments were lovely. The massage was amazing, shout out to Marianne! I think they was perhaps a lack of consistency between what the massage and facial was like for all 3 of us but it was such a delight to get all our treatments simultaneously. Great value. We'll definitely be back. Thanks team x
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The service was really poor in parts. The receptionist really made me feel uncomfortable, wasn't really helpful and it set the tone for the day.
The therapist was wonderful and the girls in the treatment rooms were lovely. The relaxation room wasn't really a relaxation room....just a small waiting area.
The lunch wasn't great, the waitresses were lovely but seemed stressed by the kitchen staff who really took their time with the food.
I wouldn't call it a spa day at all, that's a bit misleading. It's a gym/leisure facility with a few treatment rooms.
I wouldn't buy this again
Reviewed on
We had a leiisure and lunch package and used it on Sunday. Although it was quite busy, there was always enough space in the swimming pool, jacuzzi and sauna/steam room (there were 3 of jacuzzi and steam rooms). The changing areas were also good with the towels provided.
We didn't use the gym, but that was also available as part of the package.
The lunch included soup and a sandwich with a choice of 4 sandwiches but no choice of soup, which was the only low point. The soup of the day was cream of cauliflower and broccoli and was nice.
Once I was back home I wanted to order more vouchers but there were none available. I would definitely recommend it!